Privacy Policy

Your Privacy Matters

This policy explains how we collect, use, disclose, and safeguard your information when you use our services. We are committed to protecting your privacy in accordance with Australian law.

Last Updated: 2025-04-04

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our calculators, or contact support. This may include:
  • Personal information (name, email, company)
  • Calculation inputs and results (stored temporarily in your browser)
  • Usage data and analytics (via Google Analytics)
  • Payment information (processed by Stripe)

We do NOT sell your personal data to third parties.

2. How We Use Your Information

We use the information we collect to:
  • Provide, maintain, and improve our calculator services
  • Process transactions and send related information
  • Respond to comments, questions, and customer service requests
  • Send administrative messages and updates
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues or fraud

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data.
  • All data is encrypted in transit (HTTPS/TLS)
  • Sensitive data is encrypted at rest
  • Access controls limit data access to authorized personnel
  • Regular security audits and vulnerability assessments
  • Compliance with Australian Privacy Principles (APPs)

We retain your data only as long as necessary to provide services and fulfill legal obligations.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage.
  • Essential cookies: Required for core functionality
  • Analytics cookies: Help us understand visitor behavior (Google Analytics)
  • Preference cookies: Remember your settings

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party services to operate our platform:
  • Stripe - Payment processing (PCI-DSS compliant)
  • Google Analytics - Website analytics (anonymized IP)
  • Vercel - Hosting and infrastructure
  • Resend - Transactional email delivery

These services have their own privacy policies. We ensure they meet appropriate data protection standards.

6. Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (right to be forgotten)
  • Opt-out of marketing communications
  • Data portability (receive your data in a usable format)

To exercise these rights, contact us at privacy@bizmetrixs.com

7. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

8. Data Breach Notification

We have procedures to detect and respond to data breaches. In the event of an eligible data breach under the Notifiable Data Breaches scheme, we will notify affected individuals and the OAIC as required by law.

9. Changes to This Policy

We may update this privacy policy periodically. The "Last Updated" date at the top indicates the most recent version. Significant changes will be communicated via email or website notice. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy concerns or questions about this policy:
  • Email: privacy@bizmetrixs.com
  • Postal: Level 10, 123 Pitt Street, Sydney NSW 2000, Australia
  • Phone: +61 2 1234 5678

If you're unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).